Frequently Asked Questions (FAQ)

1. What is Gap View?

Gap View is a performance improvement and business acceleration platform that uses multiple, strategic assessments to assess, align, and accelerate organizational effectiveness.

2. How do your online assessments work?

You take one (or more) of the free online Gap View assessment tools—covering areas like Core Processes, Support Systems, Strategy, and People—and receive a personalized Gap Index. This index reveals priority areas for improving business performance.

3. Do I need to sign up to use the assessments?

Yes. You'll be asked to provide your name and email before accessing the assessment. This allows us to securely save your results and tailor follow‑up consulting sessions.

4. What happens with my assessment results?

Your results—along with your name and email—are saved in our system for future use, including booking consulting calls, tracking progress over time, and guiding action plans. We do not sell your personal data.

5. Are the assessments free?

Yes! The online Gap View assessments are currently free to use. If you want deeper analysis, personalized reporting, or consulting support, we provide both virtual and in‑person follow‑up services.

6. How soon can I book a consulting appointment?

Immediately after completing an assessment. You can book either a virtual debrief call or an in‑person workshop directly from the results page or at https://calendly.com/paul-gapviewbiz/web-appointment-video-conference

7. What areas do your assessments cover?

We offer multiple, targeted assessments:

  • Core Processes: Product/service development, order procurement, fulfillment & customer service

  • Support Systems: HR, finance, IT, R&D

  • Organization & Alignment: Vision, mission, values, brand, people

  • Legal, Compliance & Exit Strategy: Governance, succession planning and exit readiness

8. What formats are available for follow‑up sessions?

  • Virtual Enterprise Health Check: Complete the tool online and schedule a debrief advisory call.

  • In‑Person Workshop: Conduct a full-day onsite session with assessment, scoring, and action-planning for your team.

  • 24-month accelerator program: Retain our team of fractional c-suite advisors.

9. Who are the Gap View advisors?

Gap View was founded by Paul Sim, serial entrepreneur and former Fortune 1000 VP, and John Kloian, servant leader with deep experience in technology and organizational systems.

10. How long does it take to complete an assessment?

Typically 10–20 minutes, depending on team input and depth of analysis. The goal is to keep it concise, actionable, and insightful.

11. What happens after the assessment?

You receive your Gap Index instantly. Then, optionally:

  • Schedule a virtual call to review your results

  • Book an on‑site workshop for collaborative planning

  • Build a gap‑closing roadmap aligned with your vision & systems

12. How do I book a session?

You can book online via the "Book An Appointment" buttons on gapviewbiz.com or thegapview.com or directly at https://calendly.com/paul-gapviewbiz

13. Which industries do you serve?

Gap View works with entrepreneurs and business leaders across diverse sectors—from startups to mid‑sized enterprises—across the USA and Canada.

14. How long does consulting support last?

Consulting support varies—some clients prefer one-time advisory debriefs; others opt for on‑site workshops or ongoing change‑management with our 24-month accelerator program. It’s tailored to your specific goals and organizational needs.